Our Story

Our long story, short...

Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. The current owners, Alex GambottoDaniel ForsytheAaron Bailey and Sam Marshall continue to deliver on this promise. Drawing on over 25 years of experience, we’re committed to keeping on top of the latest technologies, so you do too. We’re proud to work with businesses from a range of different industries, big and small, to do so.

In 2013, we added a specialised cyber security division in response to the rising threat of cybercrime. Our cyber security division has grown into one of the most respected cyber security groups, with industry-leading expertise and an award-winning team.

Several years later, Robotic Process Automation (RPA) became a commercial reality. By 2019, we had launched an RPA division. The addition ensures we continue to offer our customers complete IT solutions from start to finish and deliver on our goal of helping businesses achieve more by transforming their IT.

In 2021, we were ready for our next challenge and expanded our mission to the UK. As we scale and grow alongside our customers, we deliver the same dedicated service and solutions our current customers have become accustomed to. 

Could we be your trusted partner as your business embarks on a digital transformation?

We pride ourselves on our knowledgeable people and our exceptional service, they are the engine of our company. Every day they help clients like you achieve more through IT transformation. 

You can rest assured we will always take the time to learn about your unique needs, and deliver the best result for your business.

We are the missing link between where you are and where you want to be.

By the numbers

Years of Experience
Staff Globally
Partners Globally
Customers Trust Us

Our people are our difference 

We pride ourselves on our inclusive team, boasting over 25+ unique cultures in our business. Our Leadership team guides our business's strategic direction and provides guidance to ensure we continue helping companies achieve their goals with the right IT solutions and services.

Here at The Missing Link, we value diversity, equal opportunity, and respect. 

We pride ourselves on our company culture that celebrates and recognises the diversity and how it can strengthen our business and relationships. 

Here at The Missing Link, we have a true mixing pot of races, ethnicities, genders, sexuality (LGBTIQ+) and political views. We're proud to have over 25+ different countries represented in our business; we believe one big benefit from this is more diverse and successful thinking. 

Our culture empowers all staff to have a voice, where feedback and ideas are encouraged and rewarded. We believe we have already changed the stigma associated with women in the ICT industry, and every day we celebrate our growing network of strong women who have carved out incredible careers in a heavily male-dominated industry. Not only have we created an environment that values and supports women's jobs, growth and development, but we also work hard to be visible role models for the next generation of women in the ICT industry.

We ensure all our employees, customers and partners are treated with the utmost respect. We believe everybody should have opportunities to voice their thoughts, opinions and concerns freely without judgment. 

Put simply: an 'Inclusive Culture' means nobody is, or should, feel excluded simply because of who they are or what they believe in.

Karen Drewitt, our Chief Operating Officer, talks about diversity in our workplace and how we strive to cultivate positive team environments: