Managed Detection and Response (MDR)

MDR provides you with increased visibility and detection while reducing your Mean Time to Detect (MTTD) & Mean Time to Respond (MTTR)

Deliver proactive monitoring and detection capabilities across your environment

Reduce your MTTR through technology integrations and automated workflows

Today, most organisations don’t have the time or resources to deploy and optimise their security solutions fully. The Missing Link can help bridge the expertise, skills or resource gap to achieve an effective and efficient detection and response capability for your business.

We combine the latest technology and our years of experience to bring industry-leading detection and response at a lower cost of building the capability in-house.

Our Security Operations Maturity Assessment (SOMA) provides you with a holistic review of the people, process and technologies adopted by your organisation. Focusing on the following areas:

  • Incident Management Governance
  • Technologies & Telemetry
  • Response & Automation
  • Security Analytics & Forensics

Our team will then develop a staged roadmap that will deliver cost-effective improvements to existing cyber security controls alongside the augmentation of new technologies to help you to reduce MTTD and MTTR.

Gain immediate, 24/7 remediation of detected threats

We offer co-managed and fully-managed MDR solution packages that are customised to your detection and response maturity and requirements.

Our MDR services are outcome-focused and are built around the current threats to your organisation as well as your business needs. Below are some example of some of the strategic use cases that we can support you with:

  • External Threats
  • Compromised Insider
  • Malicious Insider
  • Compliance
  • Custom Monitoring

Monitor. Detect. Hunt. Respond.

Faster response

Improving your Mean-Time-To-Respond (MTTR) is one of the core delivery objectives of our engagement.

Tackle alert fatigue

Focus on real-world threats to protect your business from cyber breaches.

24/7 operations

Our experts on call around the clock to ensure continuous threat detection and response.

Improved detection

Reduce your Mean-Time-To-Detect (MTTD) with complete visibility of malicious activity targeting your business.


  • What is Extended Detection and Response (XDR)?

    Today, we’re navigating the most complex cybersecurity environment we’ve ever seen; consequently, threat detection and response is becoming more indispensable. As threat actors become more sophisticated, we are seeing porous solutions respond to threats too slowly and inefficiently, allowing breaches to dwell undetected for too long. Extended Detection and Response (XDR) was conceived to improve, accelerate, simplify and unify Threat Detection, Investigation and Response (TDIR) through seamless integrations, proactive hunting tools and automated remediation playbooks.

    XDR systems build on the principles of Endpoint Detection and Response (EDR) systems by integrating non-endpoint data streams (e.g., emails, applications, devices and identity) to gain deeper insight into exactly what’s happening across your infrastructure—providing more focused and actionable data, better integration, more relevant insights, fewer false positives, and easier automation of responses.

  • What is proactive security monitoring?

    Our certified security advisors will actively review and monitor your security tooling to gain an accurate picture of your network and its user activity in real-time. Active security monitoring will help determine areas of weakness that hackers could penetrate. Once we’ve identified the risk factors within your business, we can recommend the best security solutions to protect your business against any potential breach. We also provide staff training to ensure they are equipped to minimise risks as well.

  • What is user activity monitoring?

    Our Security Operations Centre engages in user activity monitoring to track your network users or employees' activities in real-time. In doing so, we’re able to check if, when and how your system is being misused. We can also block access to malicious sites that your team may inadvertently attempt to visit and prevent them from accessing sites that distract them from their day-to-day work. User activity monitoring can involve capturing keystroke logging to record activity and remote screenshots of a device’s screen.

Perfect Partner Experience