Transform your security for better business performance

Cyber Security

The attack surface of your business is not only growing but is no longer contained within the traditional physical boundaries of an office. Our specialists will help ensure that your most valuable assets are protected.

Our people are the difference

We pride ourselves on our inclusive team, boasting over 25+ unique cultures in our business. Our Leadership team guides our business's strategic direction and provides guidance to ensure we continue helping companies achieve their goals with the right IT solutions and services.

An enviable record

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Customers Trust Us
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Awards Won
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Client Satisfaction
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Partners Globally

We provide a full range of IT Consulting and professional IT Support services to businesses in all industries and market sectors, both in Australia and in the UK. Our highly skilled team of IT specialists includes Cybersecurity, IT infrastructure/Cloud and Robotic Process Automation experts, with many years of experience and a commitment to delivering first-class solutions that exceed our customers’ expectations. Whether you are looking for a company that can completely overhaul your existing IT systems or simply need a team capable of providing expert assistance and technical support on-demand, we truly are The Missing Link in your digital strategy.

IT support and solutions tailored to meet your requirements

The best way to maximise the return on your information technology investments is to partner with a service provider that genuinely understands what your business needs — a company that’s willing to offer IT Support services in Australia designed specifically for your business. 

This doesn’t just include your existing Hardware and Software systems — it’s also for any future investments as well. From fine-tuning your IT infrastructure to designing, building, installing and configuring new solutions that help to streamline your business, we can deliver a complete IT strategy solution that pays big dividends — both now and in the years to come. An efficient, secure and scalable IT system is an essential tool for companies in all industries today.

A holistic approach to IT Consulting and IT Support services

You’re more than welcome to choose just one or two key services if that’s all you require. But where we excel is in our ability to deliver comprehensive, tightly integrated strategies and solutions that meet all the IT requirements of modern businesses. So whether you have a specific set of issues that you would like us to address or you just feel that you should be getting more value from your IT infrastructure as a whole, get in touch with us at any time. 

We’ll be delighted to provide you with the IT Support that you need to drive your business forward.

Clients seem to like us

 

It's time to expect more from your Managed IT Provider

We’ve rebuilt our Managed IT Service from the ground up into what we believe is Australia’s best offering, featuring our SLA backed response time of less than 30mins!

Delivered with just one simple monthly payment, our service covers your critical IT infrastructure and your end users.

Our Managed IT Service will deliver outsourced support, maintenance, and monitoring of your critical infrastructure and end-users with expertise, including proactive device management to minimise future issues and reactive support when you need it most.

 

 

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Our long story, short...

We help you deliver world-class business outcomes and navigate your digital transformation.

Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. The Missing Link has been operating from London since 2021 and continue to deliver on this promise in the UK.

The Missing Link combines top-level relationships with partners and award-winning technical expertise to deliver bespoke technology solutions for your business. Whether your requirements are large or small, we have you covered with our core offerings: Cyber Security, IT & Cloud and Automation.

  • Proudly Australian Owned
  • 24x7x365 SOC following ITIL v4 Framework
  • Managed Security Services Provider
  • 24x7x365 support backed by SLA metrics 
  • ISO27001-certified company
  • CREST-approved company
  • Authorised CVE Numbering Authority
Our Credentials